SHIPPING & RETURNS

ProFlow Exhaust Shipping Policy

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Customers will receive an email order confirmation to verify that we have received your order. 

All order in the US are processed, shipped, and usually delivered in 4-7 business days. 

Orders outside of the US may take extended time for delivery but are usually delivered in 5-10 business days.

Orders with multiple items, may ship separately.

Customers will be notified again by email when your order is fulfilled and shipped with tracking information. 

If you have any questions about your order, please contact us at: proflowexhaustonline@gmail.com

 

ProFlow Exhaust Refund Policy

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Returns:
ProFlow Exhaust offers a 30 day return policy on all returns and exchanges.
To be eligible for a return, your item must be in its original packaging and new condition. 
All new or used returns that are not deemed as defective or damaged are subject to a 20% restocking fee.

To complete your return, please contact us via email at proflowexhaustonline@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Late or missing refunds (if applicable):
There is often some processing time before a refund is posted.
If you have not received your refund within 5-7 business days, please contact us at proflowexhaustonline@gmail.com

Exchanges (if applicable):
Defective or damaged items are eligible for return or exchange within 30 days of receiving the item. If you need to return or exchange an item, send us an email at proflowexhaustonline@gmail.com for return instruction

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item without the use of a reputable shipping service and/or shipping insurance.

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